About

The McConville Omni Team

Experienced. Enthusiastic. Engaged.

Meet our team... or as we like to say... your team. When you choose McConville Omni, your insurance purchase is backed by a commitment by our entire team to ensure that the coverage we recommend is right for you. You get the best insurance products delivered with personalized service... and always with a smile.


Meet Our Leadership Team

    • Tracey White, CEO

      Tracey is a seasoned senior property and casualty insurance executive who brings a wealth of knowledge and experience to the personal and commercial insurance space. Tracey has been a key driver in business strategies that produce profitable growth across various insurers and brokerages and has been integral to fostering strong and important relationships with stakeholders. She has been a supportive champion of the insurance broker distribution channel.

    • Kim Boyle, Director of Personal Insurance Operations

      Kim oversees the operations of both the London and St. Thomas branches.  She started her insurance career over 30 years ago and during that time has held various leadership positions including CEO of a mutual insurance company.  Kim takes great pride in delivering on our brand promise to our customers, staff and communities.  In her spare time, Kim loves to kayak, hike with her dog and spend time with her 4 grandchildren. 

    • Marlen Kidass, Corporate Controller 

      Marlen is highly motivated and goal-oriented with a track record of initiative and dependability.  
      She has 17 years experience in Financial reporting and Management accounting in the Service industry and that includes 3 years of Insurance Brokerage experience.
      She has worked with multinational companies while gaining in-depth knowledge in business/strategic planning and financial reporting.
      On a personal level Marlen likes to travel, explore new cultures, hike and cook.

       

    • Wendy Maxwell-Smith, Personal Lines Supervisor

      Wendy is our Personal Lines Supervisor in London. She has over 14 years of experience. Wendy leads a team of personal insurance brokers. She has a Bachelor of Arts in Social Science from Western University and obtained her Registered Insurance Broker of Ontario license in 2005. In her spare time, Wendy enjoys playing on her co-ed softball team and spending lots of time with her family.

    Dave Sproul, Account Manager, McConville Omni Insurance London Ontario
    • Dave Sproul, Account Manager

      Contact Dave here.

      Dave is an Account Manager working with our Goderich, Clinton, and Lucknow clients. He has extensive knowledge in the agriculture insurance sector and has been insuring farms for many years. 

    • Angie Ronholm, Manager, Business Systems & Operations Team

      Angie specializes in our IT systems and linking technology to operations.  Angie has over 15 years of experience in the insurance industry and manages our operations and reception staff.  Angie is a Canadian Accredited Insurance Broker and was previously focused on personal lines insurance.  Angie is a big Disney fan and goes with her family every other Christmas.

Meet Our Personal Insurance Sales Team

Amanda Williams, Personal Insurance New Business Specialist, McConville Omni Insurance Brokers in London, Ontario
  • Amanda Williams, New Business Specialist

    Contact Amanda here.

    Amanda is a New Business Specialist with over 5 years of experience. She is a trusted personal insurance adviser, based out of our St. Thomas office. She specializes in the creation of new insurance policies, by doing a full needs analysis with you and presenting the best options for your protection and your value. 

Heather Branson, Personal Lines Customer Service Broker, McConville Omni Insurance Brokers in London, Ontario
  • Heather Branson, Customer Service Broker

    Contact Heather here.

    Heather is a Personal Lines Customer Service Broker. She has almost 5 years of experience in insurance and has been with McConville Omni since the beginning. She is a Registered Insurance Broker of Ontario and is a graduate of Fanshawe College's Business Insurance program.


Specialty Services

Jeannette Thiessen
  • Jeannette Thiessen, Claims Specialist

    Jeannette is a veteran claims specialist with over 25 years of experience. She gained a lot of knowledge working as a claims adjuster with a major insurance company. She now works on your behalf and advocates for you with the insurance company, should you be filing a claim. Jeannette enjoys spending time in her country home, and having lunch with her university-going daughters!

Kim Burden
  • Kim Burden, Underwriting Quality Specialist

    Kim is our Underwriting Quality Specialist, who reviews all new business applications to ensure that the application is complete, and that the client and the insurance company are well-matched. In her spare time, Kim spends lots of time with her daughters!

Customer Service Brokers

Operations Team

Your quote. Your way.

At McConville Omni, your London & St. Thomas insurance company, we take the time to get to know you – so that we are fully confident that we are bringing you the very best insurance coverage for you, your family and your business.

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